PRIVACY POLICY
YOUR PRIVACY MATTERS
At Mark Douglas Salon, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, book an appointment, receive services, or communicate with our team.
Information We Collect
We may collect personal information when you interact with our website, contact forms, booking tools, salon services, or communication platforms. This may include:
Name
Email address
Phone number
Appointment details
Service preferences
Message or inquiry details
Payment or transaction information, when applicable
Website usage information, such as browser type, device type, pages visited, and general location data
We only collect information that helps us provide services, communicate with you, and improve your experience with Mark Douglas Salon.
How We Use Your Information
We may use your information to:
Schedule, confirm, or manage appointments
Respond to questions or inquiries
Send appointment reminders or service-related messages
Provide salon services and client support
Share updates, promotions, or salon news when you have opted in
Improve our website, services, and client experience
Process transactions, when applicable
Comply with legal, security, or business obligations
SMS Consent and Text Messaging
By providing your mobile phone number and opting in to receive text messages from Mark Douglas Salon, you consent to receive SMS communications related to appointments, scheduling, service updates, client care, and, when applicable, promotional messages.
Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any products or services.
You may opt out of SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
No mobile details, SMS consent information, or personally identifiable information will be shared with third parties or affiliates for marketing or promotional purposes.
No Sharing of Mobile Details or Personal Information for Marketing
Mark Douglas Salon does not sell, rent, trade, or share mobile details, SMS consent information, or personally identifiable information with third parties or affiliates for their marketing or promotional purposes.
This includes your name, phone number, email address, appointment details, SMS opt-in status, or other personally identifiable information collected through our website, booking tools, forms, or communications.
We may share limited information with trusted service providers who help us operate our business, such as scheduling platforms, payment processors, website hosting providers, analytics providers, or SMS communication tools. These providers are only authorized to use your information as needed to provide services on our behalf and are not permitted to use it for their own marketing purposes.
Third-Party Services
Our website or booking process may use third-party platforms or service providers to support appointment scheduling, payment processing, website hosting, analytics, forms, client communications, or marketing tools.
These third-party providers may collect or process information as needed to perform their services. We encourage you to review the privacy policies of any third-party platforms you interact with through our website.
Cookies and Website Tracking
Our website may use cookies or similar technologies to improve website performance, understand visitor behavior, and enhance your browsing experience.
Cookies may help us understand which pages are visited, how users interact with the site, and how we can improve the website experience. You may adjust your browser settings to refuse cookies or alert you when cookies are being used.
Email Communications
If you provide your email address, we may use it to respond to inquiries, confirm appointments, share service information, or send occasional salon updates when you have opted in.
You may unsubscribe from promotional emails at any time by following the unsubscribe instructions included in the email or by contacting us directly.
Children’s Privacy
Mark Douglas Salon offers haircut and salon services for children. However, our website, online booking forms, contact forms, and SMS opt-in forms are intended to be used by adults, parents, or legal guardians.
We do not knowingly collect personal information online directly from children under the age of 13. If a child’s appointment is booked through our website or scheduling system, that information should be provided by a parent or legal guardian.
If we learn that we have collected personal information online directly from a child under 13 without appropriate parental or guardian consent, we will take reasonable steps to delete that information.
Parents or legal guardians may contact us at any time to ask questions about a child’s appointment information or request that certain information be updated or deleted.
How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
How Long We Keep Your Information
We retain personal information only as long as necessary to provide services, manage client relationships, comply with legal obligations, resolve disputes, and maintain business records.
Your Choices
You may contact us at any time to:
Request access to your personal information
Ask us to update or correct your information
Request that we delete certain personal information
Opt out of promotional emails or text messages
Ask questions about how your information is used
To make a request, please contact us using the information below.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. If you have questions about this Privacy Policy or how your information is handled, please contact us.